PRIVACY POLICY

We, Lhoradon LLC are committed to protecting your privacy and ensuring that your use of www.lhoradon.com (“Website”) is as secure and enjoyable as possible. This Privacy Policy explains how we collect information from you during your use of the Website, and how we use that information.

REGISTRATION

In order to shop on this site or submit content for upload to this site, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products and services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Should you decide to order products from us then you can pay directly through the Website or through PayPal. If you pay through the Website then we will collect your billing address and credit card information. If you pay via PayPal, your billing address and credit card information will not be transferred to us but will instead be held by, and subject to the terms of use and privacy policy of, PayPal.

Your use of the Website will be done anonymously unless you have logged into your account. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

LOG FILE INFORMATION

Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system but we do not link your IP address to any personal information unless you have logged into your account. 

COOKIES INFORMATION

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly if the ability to accept cookies is disabled. We may use “cookies” to understand your use of the Website and improve your experience (see “Cookies” below).

How we use your personal information
We may use your personal information for the following purposes:
To respond to requests for information or services.
To send you products that you have ordered.
To confirm your identity. To provide customer support.
To inform you of upcoming sales, new products, and other advertising.

You may opt-out of receiving non-order related communications from us. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

Who we share it with: 

We never sell or rent your personal information; we may disclose your personal information to third-party service providers (but only to the extent that such disclosure is needed) or if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of Lhoradon, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others. In the event that Lhoradon, or any operation thereunder, is transferred or sold, we reserve the right to transfer your personal information to the entity or entities that have taken control of or purchased Lhoradon LLC. If that happens, the new entity or entities will adhere to a privacy policy that is at least as stringent as this policy.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only if we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

OPT OUT

Withdraw consent: If after you opt-in, you change your mind; you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at privacy@lhoradon.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.

ORDERS

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

SECURITY & ONLINE PURCHASES

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When you submit sensitive information on our site, your information is protected both online and offline. When we collect sensitive information, that information is encrypted and transmitted to us in a secure manner.

Credit card information and numbers entered by customers are encrypted before transmission to our credit card authorization service; if the item amount and dollar volume of the purchase is authorized, the order is processed through our online software and forwarded to our merchant bank account for processing. Credit card transactions are secured by an online industry standard (SSL) – A 256-bit Secure Sockets Layer.

We do not receive credit card number information nor do we include credit card information in any e-mail correspondence related to customer purchases. If at any time you are uncomfortable conducting online transactions, please e-mail us direct at info@lhoradon.com

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s site or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SURVEYS & CONTESTS

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon our posting on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@lhoradon.com.